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Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. Its products are used for broadcast, pro-audio, event, sports, theatre and security applications worldwide. The company is known for pioneering digital audio matrix systems and fibre-based real-time network technology.

Riedel is headquartered in Wuppertal, Germany and employs over 700 people in 20 locations throughout Europe, Australia, Asia and the Americas.

Due to the strong growth in North America, it is time now to strengthen our global IT team with a passionated and customer orientated "Ambassador" in our Montréal Office. If you love change, are used to work in an agile & open minded environment and share our passion for people and new ideas, you are more than welcome to become part of our success story.

YOUR AREA OF RESPONSIBILITES:

  • End User Support on Windows, Linux & Mac Operating System  @Riedel Montreal and Remote Support USA (Burbank)
  • Setup and maintenance of IT infrastructure (server/network)
  • Establishment of standard IT processes with the Central IT at HQ (ITIL System / Matrix42) 
  • Software installation using package management software
  • Support of server structure incl. responsibility for backup
  • The international integration of this position requires readiness for travel to the U.S.  and Europe on a frequent base

YOU WILL INSPIRE US WITH

  • College diploma in computer science or an equivalent combination of education and experience
  • Knowledge of network technologies and services
  • Excellent customer service with strong communication skills and the ability to interact effectively with employees at all levels of the organization
  • Strong organizational and time management skills plus ability to deal with many different ongoing tasks at once with frequent change while meeting sensitive deadlines
  • Adaptability in a fast-paced environment in constant evolution
  • Self-driven, continuous learner striving to provide excellence

Become part of our exciting story! We offer you a wide spectrum of activity with a lot of personal responsibility and opportunities to raise your potential!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Richard Hartmann
RIEDEL Communications GmbH & Co. KG
Uellendahler Str. 353
42109 Wuppertal

+49 (0) 202 292 90