View job here

RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors. To cover our customers' needs holistically, we are divided into three business units: Product Division, Managed Technology & Riedel Networks. 

Our Product Division develops, produces and distributes audio, video, IT and communication solutions. With our live production tools for the media, sports, entertainment and corporate industries, we deliver a wide range of high-quality and state-of-the-art products that are among the most innovative of their kind in the industry. 

Join us as Pre-Sales Engineer (m/d/f) on this exciting journey and experience the fascination of Riedel Communications in action.

YOUR RESPONSIBILITIES

  • Manage pre-sales tasks in coordination with the Sales teams to gather customer requirements and functional specification to create system designs and proposals addressing customer and partner needs Directly consult with customers, partners, system integrators, consultants, and Riedel staff to design systems that meet and exceed client requirements both technologically and commercially
  • Understand the customer market and business segment to provide highly competitive, targeted solutions
  • Produce full-scale, elaborate written technical proposals, system designs, and drawings
  • Manage technical responses to RFP/RFI tenders  
  • Represent the company at customer-facing and industry events, such as events, tradeshows, panels  
  • Prepare industry leading quality customer facing proposal supplements (drawings, SOW’s, etc.)
  • Provide consultancy throughout the sales and post-sale lifecycle, assisting the Professional Services team and Customers in project implementation, capturing knowledge learned
  • Identify opportunities to expand the customer solution, as well as capturing new customer requirements to expand the feature set
  • Manage the hand-over to the Professional Services and Support teams helping resolve technical issues as they arise
  • Organise and/or deliver product demonstrations (demo), proof of concepts (POC’s) and presentations of products and solutions onsite or online
  • Proactively educate clients and business partners to enhance their product and solutions knowledge, technical acumen, and technical sales skills
  • Act as market and industry aware collaborator providing information on competition and market trends 

THAT'S YOU

  • Strong background and passion for Live Video Production operations
  • Minimum of 3 years' experience in sales, sales engineering, or pre-sales – ideally in a technical environment
  • Proven track record in delivering technical solutions and achieving results in a comparable sales role
  • In-depth understanding of the Broadcast and Media Technology industry and its evolving landscape
  • Confident working with CRM and development tools, especially Salesforce, Jira, and Confluence
  • Solid knowledge of digital audio technologies and standards, including AES3, AES67, ST 2110, NMOS, and PTP
  • Familiarity with video standards such as SDI, ST 2110, ST 2022-6, NMOS, and PTP
  • Strong grasp of IP networking protocols and standards (TCP, UDP, IGMP, VLAN, PTP); Cisco or Arista certification is a plus
  • Experience with fiber optic and RF systems is an advantage
  • Skilled in CAD tools such as AutoCAD and Visio
  • Excellent communication and presentation skills, with proficiency in Microsoft Office 365 and Microsoft Teams
  • Meticulous attention to detail and a strong work ethic
  • Able to work independently, while thriving in collaborative, cross-functional teams
  • Willingness and flexibility to travel frequently, both domestically and internationally
  • Fluent in Japanese and English (minmium B1-B2), additional languages are a plus

WE OFFER

  • Life and Work balance through our flexible working time system including mobile working in a hybrid model
  • Career booster with numerous individual development and training opportunities
  • Diversity is very important to us, at RIEDEL we focus on an open working atmosphere, inclusion is part of our Culture - it is about the people and their personality that matters

We’re contributing to your career development. We’ll encourage you to try new roles and experience new settings. By helping our people to reach their potential, we frequently support them to find skills they never knew they had, or make career moves they never thought possible.

ENRICH OUR TEAM!

With us, you can expect an exciting challenge with plenty of opportunities to take on responsibility and develop personally. 

RIEDEL stands for equal opportunities and diversity! We are looking forward to getting to know you as you are - far away from any pigeonholing.

 

Your contact


Rima El Fitouri
RIEDEL Communications GmbH & Co. KG
 Uellendahler Str. 353
42109 Wuppertal


+49 (0) 202 292 90