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Who We Are

Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. Its products are used for broadcast, pro-audio, event, sports, theatre and security applications worldwide. The company is known for pioneering digital audio matrix systems and fibre-based real-time network technology.

Riedel is headquartered in Wuppertal, Germany and employs over 800 people in 23 locations throughout Europe, Australia, Asia and the Americas.

As a result of continued growth, Riedel Communications is looking to hire a talented and motivated candidate to join our North America System Consultancy Team.

The team is customer facing and manages pre-sales and consultancy tasks in coordination with the Sales team, drafts system designs with Bill of Materials, provides market-aware technical, and engineering guidance to complete Sales proposals.

The System Consultants propose technical solutions that accurately address customer needs and work in collaboration with customer technical decision-makers. This is a collaborative role with multiple internal and external stakeholders where the team members also provide market feedback with on-the-ground experience as a customer-facing technical sales expert.

Your Responsibilities

  • Manage pre-sales tasks in coordination with the Sales teams to gather customer requirements and functional specification to create system designs and proposals addressing customer needs 
  • Directly consult with customers, system integrators, consultants, and Riedel staff to design systems that meet and exceed client requirements both technologically and commercially
  • Understand the customer market and business segment to provide highly competitive, targeted solutions
  • Produce full-scale, elaborate written technical proposals, system designs, and drawings
  • Manage technical responses to RFP/RFI tenders
  • Represent the company at customer-facing and industry events, such as events, tradeshows, panels
  • Prepare industry leading quality customer facing proposal supplements (drawings, SOW’s, etc.)
  • Provide consultancy throughout the sales and post-sale lifecycle, assisting the Professional Services team and Customers in project implementation, capturing knowledge learned
  • Identify opportunities to expand the customer solution, as well as capturing new customer requirements to expand the feature set.
  • Manage the hand-over to the Professional Services and Support teams helping resolve technical issues as they arise 
  • Organize and/or deliver product demonstrations (demo), proof of concepts (POC’s) and presentations of products and solutions onsite or online
  • Proactively educate clients and business partners to enhance their product and solutions knowledge, technical acumen, and technical sales skills
  • Act as market and industry aware collaborator providing information on competition and market trends

Your Professional Expertise

  • Bachelor’s degree in information technology, SW/EE engineering, computer science, or related field
  •  3+ years of combined sales, sales engineering, presales experience
  •  Record of achievement and technical solution expertise in a comparable technical sales role
  • Strong understanding of the Broadcast / Media technology market
  • Knowledge and experience with both development and CRM tools and software (Salesforce, Atlassian Jira/Confluence preferred)
  •  Knowledge of communication, digital audio technologies and standards (AES3, AES67, ST 2110, NMOS, PTP)
  • Knowledge of video technologies and standards (SDI, ST 2110, ST 2022-6, NMOS, PTP) 
  • Knowledge of IP technologies and standards (TCP, UDP, IGMP, VLAN, PTP, with Cisco or Arista certification preferred)
  • Knowledge of fiber optic systems and RF systems a plus
  • Proficient with CAD design (AutoCad, Visio, etc.)
  • Excellent communication & presentation skills, with strong knowledge of PowerPoint, Word, Excel
  • Attention to detail and a strong work ethic
  • Ability to work independently, while contributing to a team environment collaborating across departments
  • Fluent in English is a must; proficiency or fluency in another language such as Spanish, French, or German is a plus
  • Ability to travel frequently, approximately 50%

What Riedel Offers You

To achieve our goals, we are always looking for highly motivated and qualified employees to join our family and grow with us.

Riedel provides a creative and collaborative work environment, with great challenges. We believe in and promote employee career advancement. 

You will be offered a comprehensive healthcare plan including medical, dental, vision, a competitive 401k plan, and personal time off on top of generous PTO.

Salary range: 90,000-135,000 USD per year, depending on qualifications and experience.

As an equal opportunity employer, Riedel strives to achieve a workplace that is representative of the US workforce and of the people we serve. As such we are pleased to welcome a diverse, qualified workforce. All applications with suitable skills to the job will be taken into consideration regardless of the candidate’s race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other basis protected by law.

Amanda Ludwig
RIEDEL Communications GmbH & Co. KG
Uellendahler Str. 353
42109 Wuppertal

+49 (0) 202 292 90