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When Formula 1 World champion Lewis Hamilton talks to his pit crew, an announcer gets cues from the control room, or a referee at the Olympic Games consults with the time keepers – all of this is made possible by products from Riedel Communications.

Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. The products reflect today’s leading-edge technologies that translate tomorrow's demands into today's solutions. Riedel also includes a large rental operation that provides radio and intercom services, event IT solutions as well as fiber-based and wireless audio & video transmission systems for large scale events such as Olympic Games or World Cups.The company is known for pioneering digital audio matrix systems and fibre-based real-time network technology. Riedel is headquartered in Wuppertal, Germany and employs over 500 people in 19 locations throughout Europe, Australia, Asia and the Americas.

YOUR RESPONSIBILITIES:

  • Design systems or assist customers, system integrators and Riedel sales staff with system designs (select appropriate devices out of the Riedel portfolio, recognize non out-of-the box application and find alternatives), combining technical and commercial aspects
  • Manage customer projects for sales and rental
  • Configuration of systems and demo equipment incl. commissioning, programming, updates of soft- and firmware, managing the demo stock
  • Coordination and performance of on-site service, demo and trainings in the region
  • Receive calls and emails and answer technical requests (troubleshooting)
  • Report major technical issues to the headquarters (Service and Product Management)
  • Representing the company at international trade fairs and events
  • Active participation in special projects

YOUR PROFILE:

  • Successfully completed university studies or completed trainee program e.g. in electrical engineering, communications/audio-engineering or IT
  • Cisco certification (or equivalent) desirable.
  • Proven service/support experience in a relevant market field, ideally in the (outside-) broadcast and entertainment market
  • Knowledge of communication, audio and video technology as well as IT-based systems
  • Capability to manage and maintain direct relationships with customers and System Integrators
  • Team player that fits the personality and basic setting of an international company
  • Excellent Presentation skills
  • Ability to cross-domain thinking and willingness to collaborate closely with other company functions
  • Mobility and willingness to travel
  • Italian and English (fluent – must have)

Location: Rome

 

We offer a challenging position in a fast growing company that comes along with a competitive benefits package.

Impress us – we’re looking forward to hearing from you!


Lea Winkler
RIEDEL Communications GmbH & Co. KG
 Uellendahler Str. 353
42109 Wuppertal

+49 (0) 202 292 90