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When Formula 1 World Champion Lewis Hamilton talks to his pit crew, an announcer gets cues from the control room, or a referee at the Olympic Games consults with the time keepers – all of this is made possible by products from Riedel Communications.

Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. The products reflect today’s leading-edge technologies that translate tomorrow's demands into today's solutions. Riedel also includes a large rental operation that provides radio and intercom services, event IT solutions as well as fiber-based and wireless audio & video transmission systems for large scale events such as Olympic Games or World Cups.The company is known for pioneering digital audio matrix systems and fibre-based real-time network technology. Riedel is headquartered in Wuppertal, Germany and employs over 500 people in 19 locations throughout Europe, Australia, Asia and the Americas.

YOUR RESPONSIBILITIES:

Within this role you will be responsible for all aspects of full customer support, focusing on after-sales support as well as repairs and testing of elecronics.

  • Independent troubleshooting and repair of electronic assemblies
  • Receive call and emails and answer technical request (troubleshooting)
  • Commissioning and troubleshooting at the location and at our customers site
  • Occasionally conducting technical trainings to ours products and systems for our customer
  • Occasionally performing hardware and software tests
  • Report major technical issue to the headquarters

YOUR PROFILE:

  • Successfully completed university studies or completed trainee program e.g. in communications engineering, media technology, radio- or broadcasting technology etc. or relevant job experience in the area of broadcasting/ technical fields
  • Knowledge in analogue and digital audio and video technology as well as knowledge of ethernet-based networks would be a plus as well as experience with testing new hardware and software
  • Ability to read and understand circuit diagrams
  • Experience in systematic troubleshooting and very good soldering skills
  • MS Office knowledge
  • Japanese fluency is a must,  very good English spoken and written, other languages are an advantage (e.g. German)
  • Willingness to travel, mainly Japan/Asia
  • Valid driver's license (valid in Japan)

We offer a challenging position in a fast growing company that comes along with a competitive benefits package.

Impress us – we’re looking forward to hearing from you!


Anja Lombardi
RIEDEL Communications GmbH & Co. KG
Uellendahler Str. 353
42109 Wuppertal

+49 (0) 202 292 90