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When Formula 1 World Champion Lewis Hamilton talks to his pit crew, an announcer gets cues from the control room, or a referee at the Olympic Games consults with the time keepers – all of this is made possible by products from Riedel Communications.

Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. The products reflect today’s leading-edge technologies that translate tomorrow's demands into today's solutions. Riedel also includes a large rental operation that provides radio and intercom services, event IT solutions as well as fiber-based and wireless audio & video transmission systems for large scale events such as Olympic Games or World Cups.The company is known for pioneering digital audio matrix systems and fibre-based real-time network technology. Riedel is headquartered in Wuppertal, Germany and employs over 500 people in 19 locations throughout Europe, Australia, Asia and the Americas.


Within this role you will be responsible for all aspects of full customer support, focusing on after-sales support as well as repairs and testing of elecronics.

  • Independent troubleshooting and repair of electronic assemblies
  • Receive call and emails and answer technical request (troubleshooting)
  • Commissioning and troubleshooting at the location and at our customers site
  • Occasionally conducting technical trainings to ours products and systems for our customer
  • Occasionally performing hardware and software tests
  • Report major technical issue to the headquarters


  • Successfully completed university studies or completed trainee program e.g. in communications engineering, media technology, radio- or broadcasting technology etc. or relevant job experience in the area of broadcasting/ technical fields
  • Knowledge in analogue and digital audio and video technology as well as knowledge of ethernet-based networks would be a plus as well as experience with testing new hardware and software
  • Ability to read and understand circuit diagrams
  • Experience in systematic troubleshooting and very good soldering skills
  • MS Office knowledge
  • Japanese fluency is a must,  very good English spoken and written, other languages are an advantage (e.g. German)
  • Willingness to travel, mainly Japan/Asia
  • Valid driver's license (valid in Japan)

We offer a challenging position in a fast growing company that comes along with a competitive benefits package.

Impress us – we’re looking forward to hearing from you!

Anja Lombardi
RIEDEL Communications GmbH & Co. KG
Uellendahler Str. 353
42109 Wuppertal

+49 (0) 202 292 90