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Who are we?

Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. Its products are used for broadcast, pro-audio, event, sports, theatre and security applications worldwide. The company is known for pioneering digital audio matrix systems and fibre-based real-time network technology.

Riedel is headquartered in Wuppertal, Germany and employs over 700 people in 20 locations throughout Europe, Australia, Asia and the Americas.

As a result of continued growth, Riedel Communications is looking to hire a talented and motivated candidate to support our Sales team in their daily challenges.

This full time position is based out of our Santa Clarita, CA, office. It reports to the VP of Sales and will require availability for compensated on-call and/or overtime service when requested.

Your responsibilities

You will be assisting the Sales Teams in their daily tasks.

  • Ensure high levels of customer satisfaction through excellent sales service
  • Ascertain customers’ needs and wants
  • Replying to vendors and customers’ requests in a timely manner
  • Track purchase orders
  • Manage point-of-sale processes
  • Keep up to date with product information
  • Accurately describe product features and benefits
  • Generate quotes for customers as directed by salesperson or Management
  • Follow all company’s policies and procedures

 

Professional record / Expertise

  • Successfully completed technical studies, ideally in industrial engineering or a combination of business and technology
  • Basic understanding of sales principles and customer service practices
  • Track record of over-achieving sales quota
  • Solid communication and interpersonal skills
  • Customer service focus
  • Attention to detail
  • Friendly, helpful, confident and engaging personality
  • Basic administration skills
  • Experience in using or quick learner in how to use database management programs such as Sales Force

Be part of the team and grow with us!

To achieve our goals, we are always looking for highly motivated and qualified employees to join our family and grow with us.

Riedel provides a creative and collaborative work environment, with great challenges. We believe and promote employee career advancement and offer flexible schedule as well as remote working.

You will be offered a comprehensive healthcare plan including disability, dental, vision, a competitive 401k plan, and personal time off on top of a generous paid leave plan.

As an equal opportunity employer, Riedel strives to achieve a workplace that is representative of the US workforce and of the people we serve. As such we are pleased to welcome a diverse, qualified workforce. All applications with suitable skills to the job will be taken into consideration regardless of the candidate’s race, colour, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other basis protected by law.


Pauline Bister
RIEDEL Communications Inc.
25702A Rye Canyon Blvd
Santa Clarita, CA 91355

+1 (514).224.1927